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one of Australia's leading suppliers of telephone on hold messages and systems
we know - each year many hundreds of hours are spent by your customers waiting
on the telephone while you or your staff complete other calls, search for files
or service other customers. Why waste this precious intimate contact with clients
when the time can be used to explain your services? Join some of Australia's largest
businesses & companies and enjoy the the benefits of Telephone On Hold Digital
Message Delivery or telephone on hold CD's with tc media services - even single
line home office phones can have a professional telephone on hold system.
When
an incoming call is placed on hold, instead of annoying "chimes" - or even worse
- deathly silence - the incoming caller hears a music or sound effect mix picked
by you to complement your products and marketing style along with professionally
scripted marketing messages voiced by our voice over professionals. It provides
a valuable marketing tool for your business along with a personalised point of
contact for your customers and a calming reassurance for those who dislike waiting
on hold on the telephone. Your
on hold marketing messages can be used to highlight your complete product range
or to explain your services - the message can also be used to "tease" your client
with snippets of information regarding your products and services and your point
of difference - prompting the caller to ask for more information once their call
reaches it's destination. Or, if your business owns a jingle or theme song, the
caller can listen to your jingle while on hold - reinforcing your market presence.
We
use a variety of delivery systems from CD's to providing
cost effective mp3 digital replay equipment packages which connect directly to
your telephone system. Customised messages, produced in our digital studios, are
downloaded to the equipment and then played to your customers whenever they are
on hold plus our MP3 player pack allows you to have numerous messages -
so if you're out of the office or closed you can leave a message for your clients
- and unlike some other telephone on hold systems you own the lot - no long term
leases or rentals! Our
professional voice talent ( male and female) along with the music & sound effects
of your choice ensures you get your message across. We use a standard format of
8 x 15 to 20 second messages, 4 opening with a brief courtesy message, or we can
customise your messages to suit your requirements - all at a low price!
The options are limitless and
your customers will not be hearing music you can't control or unsolicited commercials
for other businesses....most importantly we can get you started from just $260
or as low as $799 for a complete mp3 package! So
contact us today at info@tcmedia.com.au
and discuss the possibilities - within five working days you could have your very
own Telephone On Hold Digital Message Delivery System or CD - and we're sure your
customers will thank you!
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